Faqs

Why Invest in Insulation?

Insulation acts as a barrier to heat flow and is essential for keeping your home warm in winter and cool in summer. A well-insulated and well-designed home provides year-round comfort, cutting cooling and heating bills by up to half. This, in turn, reduces greenhouse gas emissions.

How do I make changes to an order I have already placed?

You will need to contact us via the number on the contact us page we will let you know if this is possible & how to do it

When will I receive my order?

Order are despatched one business day after we receive your payment.  Depending on where you are, you should receive your order between 2 and 7 days after that.

Where is the Product Made?

Our Products are carefully designed & Made in Australia.

Do you take Returns for unused product?

Not normally, so please ensure you order the correct amount of product.

What is the warranty on the Products?

15 Years from the date of sale

Can I have my order delivered directly to the jobsite?

This is possible, but there must be someone at the site to unload the order when it arrives.

If there is nobody to take delivery of the product, then you will incur additional cost to have the order re-delivered at a later time.